So I come home from work and find a letter waiting for me.

Or rather hubby but he never opens anything addressed to him.

Anyway I have been nagging hubby for ages about phoning Virgin and having our system upgraded to V+ but as he has no idea what I am talking to and the bill is in his name therefore they will not talk to me, it has never happened.

So the letter today informs hubby that he is a VIP customer (in other words we pay the bill on time not difficult to do as it is one of the few things on direct debit) so we qualify for a V+ box, an upgrde to our broadband and unlimited talk time (as long as I put the phone down after an hour and redial) on the phone for the princely sum of £88 per month. Ok we have to pay an installation charge and I will have to put up with the sports packages for a year, but at least I get my V+ box and, surprisingly, even looking at the small print I will still save money our phone bill is astronomical!!

So hubby phones them, clutching the letter in his hand.

"Hello I would like a V+ box please"

He waits with the occasional oh and ok and yeah thrown in.

"What's our password?" he asks - I tell him:roll:

"Hmmm yes Isee hold on" He looks at me "He says it will cost us £150"

"no it won't"says I "Tell him about the letter"

"Err well it says here that we can have it for £88" he says back into the phone.
I am getting impatient - Tell him about the letter I mutter to him

"Err yes but it says £88"

Make it clear what you are talking about!

"No the letter says VIP package £88"

FFS let me speak to them will you!!!

"Hold on a minute!" turns to me and says "I am trying to concentrate stop shouting at me!"
Turns back to the phone "Sorry about that, not this letter says I can have the V+ box for £88. Yes with broadband, errr yes, umm, yes, er Yes we want that as well please, err yes, um yes please, Saturday? Yes that will be great"

He then starts telling them about the second line we no longer want because all we get are those silly people who try to sell you something but when met with the answer machine they hang up. Today 10 messages each one blank, it is frigging annoying. They are going to remove it and put a barr on the other phone.

A result there then.

So he hangs up.

"Are we going to get all the package?" I ask

"Yes" he says "V+, broadband, phone and we get to keep our other box so we can put that upstairs isn't that great?" He says.

So I got there in the end only taken a year to get this far hooray!!